Hardcover, Index, 229 pages, 1995

$59 plus $8.00 shipping and handling

This book will show you how to apply the successful concepts of Total Quality Management to your Industrial Health and Safety program. Author F. David Pierce explains what Total Quality is and how it can be used to improve the safety process. Using his own experiences and numerous case examples, Pierce examines both the fundamentals and implementation of Total Quality Management. In addition, he discusses common roadblocks to Total Quality and how you can overcome them. Chapters include: What Can Total Quality Do for Me?; Why Are Paradigms Important to Total Quality?; What is Total Quality Made Up Of?; Roadblocks to Total Quality and the Process of Change; The Leadership Challenge; Line vs. Staff: Shifting the Focus; Employee Participation, Empowerment, and Ownership; Proactive vs. Reactive Safety Management; Control Programs; Vision, Mission, and Planning; Goals and Objectives; Training, Information, and Communication; The Multifunctional Professional; Safety and Health Rules and Enforcement; Benchmarking and Program Evaluations; and Continuous Improvement.