The time has come for a new safety paradigm: the use of a set of values held throughout an organization to manage safety and optimize employee performance. A natural extension of Total Quality Management, Eckenfelder presents the "values" approach in a way that ensures predictable, measurable safety improvements. He also explains how these values can be instilled in an organization, why they complement other organizational objectives, and how these concepts can be applied to other parts of a business organization. This book includes a model of an effective values-driven safety program, in-depth coverage of setting priorities, using values to bridge to other management philosophies, replacing reaction with action, measuring values, potential employee reactions, and selling management on the benefits.
Softcover, Index, 379 pages, July '96
$75 plus $8.00 shipping and handlingSummary of Contents
The road to VIRO starts here....
Foreword
Preface
About the Author
Prologue
The Prologue provides important signposts for your VIRO journey
Section I: Introduction to VIRO
Chapter 1: Relevant History of the Safety Movement
Chapter 2: The Current Climate of Relevancy and Receptivity
Chapter 3: Limitations of Traditional and Behavior-Based Safety
Chapter 4: Rationale for Using VIRO: A Values-Directed Loss Prevention Process
Section II: Suggested Values and Rationale Options and Reflections
Chapter 5: Do It for the Right Reasons
Chapter 6: See It as Part of the Whole
Chapter 7: Recognize There Is No End
Chapter 8: First, It Is a People Business; Things Are a Distant Second
Chapter 9: Put the Right Person in Charge
Chapter 10: Use a Yardstick Everyone Can Read
Chapter 11: Sell Benefits...and There Are Many
Chapter 12: Never Settle for Second Best
Chapter 13: Be Guided by Logic, Not Emotion
Chapter 14: Empower Others rather than Seeking after Support
Chapter 15: Reflections on Suggested Values and Others
Section III: Implementation and Measurement
Chapter 16: Establishing the Concept In an Organization
Chapter 17: Installing the Process
Chapter 18: Measuring Results
Chapter 19: Beyond Excuses to Extended Applications
The VIRO voyage ends here.
Extended Applications
Epilogue
Bibliography
Index
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