Hardcover, Index, 208 pages, May '97
$75 plus $8.00 shipping and handling
Every aspect of business today faces dramatic change. Workplace health and safety are no exceptions. F. David Pierce now helps you take control of the dizzying process of effecting changing procedures, processes, and attitudes and position your operations for continuous improvement. Pierce has written a "how-to" book for making change happen in your company's safety and health program. After reviewing Total Quality and its benefits over traditional management, as well as the process of change and reactions to it, he provides a detailed plan for implementing a six-step process for effecting change in your safety program. All along the way, successful strategies, as well as the challenges and pitfalls to avoid, are clearly outlined, allowing you to avoid making the mistakes others have made on the road to Total Quality and continuous improvement. Pierce also discusses why what passes for TQM (and is not Total Quality at all) often fails, and how successful change in safety can affect your entire corporation.